Frequently asked Questions

How to Use XUVER

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What exactly is XUVER?

Communication and visualization technology is our specialty. As a unique IT company, we are always on the lookout for new ways to make your 3D presentations even better. Our communication and visualization technology creates an unparalleled presentation from the 3D source supplied by you. With our especially for this goal developed web based viewer you can now share, manage and show your design to your clients in an unprecedentedly efficient way. Your visualization is viewable from your own browser. This unique viewer, in cooperation with our rapid convert and your 3D sketch, brings all your designs to life.

Who can use the XUVER Viewer?

A great variety of users can find a good use for this tool. A good example is an architect who wants to share a design with everyone involved in the construction process. But also project developers, contractors, interior designers, garden designers or even asset managers. From professional to hobbyist: this tool was created with a broad group of users in mind.

Is there any extra trainning required to use the Viewer?

No, this is not necessary. Our user-friendly viewer has been designed to be used by everyone without the need for special training.

What are the advantages of using the XUVER Viewer?

One of the most important advantages of this unique tool is its user-friendliness and the unprecedented ease with which the interactive 3D model can be viewed. You can easily share the model, simply by sending a secure HTML link to your clients. In this manner, your interactive model can easily be viewed from your own location and your own browser. Another important advantage is the large variety of different file formats that we can convert rapidly into an interactive, virtual model.

How does this Viewer save me money?

Your financial gain by using this viewer mostly shows itself in the time that it saves you. As you undoubtedly know: time is money. Architects and designers no longer have to visit the client personally to explain a model or make time-consuming visualizations. The client, who might not have the same technical know-how as you do, can see directly what a model will look like. You can -quite literally- walk all parties involved through the design while explaining the model at the same time through our built-in speaking module.

Why is this the most innovative 3D technology?

This viewer works directly in your browser. For a long time this was impossible, which made programs to view 3D models require a powerful computer. But through the efforts of our driven team we managed to optimally maintain quality of the 3D model, as well as a quick performance.

How does the multi-user system work?

With our multi-user technique you can see other visitors in the model walking around with their avatars. By using the built-in speaking module you can talk to these people in the viewer. You can also point out details in the design, highlight objects or remove and re-add layers. All of this adds to the clarification of the design for everyone present in the model.

How do I share a 3D model with others?

You can easily share a 3D model by sending the secure HTML link, for example in an e-mail. Everyone who receives the link can now view the model from their own location and browser.

Can I use a personalized Avatar?

Our partner is able to make a 3D avatar scan, which enables the digitalized version of you to walk around in our viewer. (Only in The Netherlands).

Does XUVER make a mobile version available?

Yes, for mobile devices with Android and iOS. Download one of our apps and you can talk and walk through your model with your customer on a mobile device.

Is there a Free Trial available?

Yes, Xuver offers the possibility to try our unique tool out for 7 days.

About Xuver

Frequently asked questions how to use Xuver.

For which 3D CAD programs are there Plug-Ins available?

We have created free plug-ins for the following sketching programs: SketchUp, Archicad and Revit. For IFC and FBX we use a converter.

How do I use the Plug-Ins?

The plug-ins can be downloaded for free through our website. Follow the installation steps and use the plug-in in the sketch program used by you. In case your file format requires a converter, you can simply upload your file into the converter. After this the file will be converted into a Xuver (.xr) file.

What are the costs of the Plug-Ins?

All our plug-ins can be downloaded for free and are easily and rapidly downloadable.

What is the difference between a Plug-In and a Converter?

Our plug-ins work from the sketching program that was used by you. After installation, you will receive a notification that a new plug-in was installed, after which you can start working. The converter is a separate program that can be used after installation. Both the plug-in and the converter serve the same use: converting the file of your 3D model into a Xuver (.xr)-file, that can be used by our Backend System to be turned into an interactive 3D model.

Are other Plug-Ins being developed?

Yes, in order to make our web based viewer as broadly available as possible, we want to offer a solution for as many 3D file formats as possible. Is your file format not (yet) available? Inform about the possibilities.

Can I deliver a Sketch in 2D as well?

This is possible. As an extra service, Xuver will turn this first into a 3D version. With this version, we can make our interactive 3D model.

Xuver Plug-Ins

Frequently asked questions how to use our Plug-Ins.

What kind of Hardware does the Viewer require?

Our technique is based upon WebGL, which is an open standard for specifying 3D computer graphics in web pages. This techniques makes it possible to show 3D computer graphics without downloading special plug-ins for the web browser. This makes hardware acceleration possible, provided the computer has a graphics card. Xuver has developed a viewer based on WebGL 1.0 and WebGL 2.0. WebGL 2.0 especially requires recent hardware. In case our viewer does not open or there are problems you can do the following test: go to www.webglreport.com and see if your PC or laptop is able to process WebGL.

Which Operating system can I use?

Operating systems are: Windows 7 or higher, Mac OS 10.6 or higher.

Which Browser can I use for this Viewer?

Our viewer works best in the following browsers: Google Chrome and Mozilla Firefox.

Do I need a video card?

Yes, a video card is required in order to use our viewer. The better your video card, the faster your performance. In our manuals you can read you certain settings can be changed by using an extra video card.

Does the XUVER Viewer run on a company network?

A company network must possess video cards. Besides that, very closed company networks can sometimes not work. We can inform your network manager to make some adjustments. In that case you can contact us.

Xuver technical specifications

Frequently asked questions about our technical specifications.

How large can my file be?

While converting your file, we compress your files to about ten percent of the original file size. In order to open the model into the browser, the file needs to be unpacked first. Extremely large files can sometimes cause issues with your browser. We are working on certain techniques to overcome this and make sure your browser does as required. In case you have problems with files that are too large, we would like to help you investigate where the limit lies.

Are all layers from my BIM Model visible in the Viewer?

Yes, all layers are active in the viewer and can be activated and deactivated at will.

How to model the best in SketchUp?

  • Keep the model light, use as less polygons as it is possible
  • When modeling make sure you have all the faces reversed (all the faces are front)
  • Using components may affect how materials are shown (i think this is a bug)
  • Best is when creating a new material to give it a name so it won’t get messed up with another material with the same properties
  • Try to use good textures for a better rendering experience
  • When two faces are overlaid flickering may appear
  • Using too many detailed models will make the scene heavy and hard to open or walkthrough

How to model the best in ARCHICAD?

  • Try to model as close to the origin as possible
  • Textures larger than 2048×2048 will be resized to 2048×2048
  • Png files does not work properly

How to model the best in REVIT?

  • Try to model as close to the origin as possible
  • Textures larger than 2048×2048 will be resized to 2048×2048
  • Png files does not work properly
  • Objects without mesh are not exported
Xuver modelling tips

Frequently asked questions how to model.

Any additional questions?

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